Our Vision & Values
- We will be a profitable, high growth business.
- All staff will have the opportunity to develop their careers and to achieve their personal ambitions in a demanding work environment where achievement is rewarded and it’s a great place to work.
- Our clients will have total confidence in us and we will be professional, friendly and courteous in all our dealings with business partners.
What’s Important to Us
- We will be disciplined in our approach to what we do and detailed in the work we present to our clients and insurers.
- We will perform our duties with enthusiasm and always aim to achieve the best possible outcome.
- Clients, staff and insurers believe the information we give them and have no reason to question it.
- We value and recognise success
- The career journey will be enjoyable for our staff and our Clients will be truly satisfied in all their dealings with us.
- We know what we are talking about.
- We will make decisive decisions in managing the business and advising our clients.
The d2 Way
- We will be open, honest and transparent with clients, insurers and each other.
- We will work together to build a successful company.
- We will communicate clearly with clients and prospects so as they fully understand what they are/are not covered for.
- Success will be acknowledged, congratulated and rewarded.
- We will treat others as we expect to be treated.
- We will develop staff knowledge through encouraging progress with CII exams and CPD. Staff will develop knowledge in an ever changing world.
- We will know when we have made a mistake and act quickly to correct the problem.