What we believe
Our vision and values
We will be a profitable, high-growth business. All staff will have the opportunity to develop their careers and to achieve their personal ambitions in a demanding work environment where achievement is rewarded and it’s a great place to work. Our clients will have total confidence in us and we will be professional, friendly and courteous in all our dealings with business partners.
The D2 Way
We will be open, honest and transparent with clients, insurers and each other. We will work together to build a successful company. We will communicate clearly with clients and prospects so as they fully understand what they are/are not covered for. Success will be acknowledged, congratulated and rewarded. We will treat others as we expect to be treated. We will develop staff knowledge through encouraging progress with CII exams and CPD. Staff will develop knowledge in an ever changing world. We will know when we have made a mistake and act quickly to correct the problem.
What's Important to Us
We will be disciplined in our approach to what we do and detailed in the work we present to our clients and insurers. We will perform our duties with enthusiasm and always aim to achieve the best possible outcome. Clients, staff and insurers believe the information we give them and have no reason to question it. We value and recognise success. The career journey will be enjoyable for our staff and our Clients will be truly satisfied in all their dealings with us. We know what we are talking about. We will make decisive decisions in managing the business and advising our clients.