have always approached insurance from a different perspective.Our unique methods have consistently produced industry leading results for our clients.
Throughout our organisation, we have the highest standards of transparency, rigour and efficiency ensuring that our clients benefit from thorough reporting, independent of the renewal date.
Our open methods allow both clients and insurers to understand each others perspective. Clear communication, without voicemail or automated answering ensures you will speak to our professional staff first time. We don't give you just our preferred option, we give you a range of options and work with you to identify what you need so that you are never left exposed.
In doing so, we have won the trust of our clients - trust that has been rewarded with 98% business retention through long term business relationships.
As you may have gathered by now we take a different approach. The harsh reality is that insurers are swamped with quotes.
Speaking frankly, unless your business is "sold" to insurers you will not get the best response in terms of cover and price.
You may think this a strange statement but we never ask an insurer to quote.
We actually work hard to influence insurers which ultimately benefits you the policyholder. The traditional approach tends to mean the broker is simply a "postbox" between you and the insurer.
Of course a broker is not just about placing cover and collecting premiums.
We have our own in-house claims team to help you through the process, to ensure you are kept up to date, to ensure the claim is resolved as quickly as possible, to ensure the interruption and inconvenience are kept to a minimum.
For those slightly larger claims, a specialist team of experts is appointed to handle the claims process.