The Process

We believe in offering clients a service they can trust and rely on. We also believe that we are fair and transparent in all our dealings with both our clients and our insurers. We do our best to avoid fancy corporate speak and prefer instead to communicate with our clients in plain English. We have detailed out below in simple straightforward terms what you can expect from d2.

Price

We understand that price is a driving force in any decision taken with regards to insurance. Here is what we do to ensure you that you will receive the very best price.

  • We are part of Cobra network one of the UK's largest insurance buying groups
  • We have access to industry specific products where the insurers understand your risk
  • We research you claims to ensure that estimates are accurately represented
  • We put together one of the most comprehensive insurance broking submission to the insurance market. In turn representing your business in the best possible way

One other technique we employ to ensure you receive pricing that is generally not achieved by other brokers is a different approach to the conventional review. This is not widely used and therefore we are reluctant to place details in the public domain. We would however be delighted to send you a link on request explaining, in detail, the process.

Service

A crucial ingredient in any insurance dealing we are sure you would agree. We take your satisfaction very seriously not purely to deal with your questions and queries quickly but to ensure we take the time to action it properly. Taking time to listen and act correctly can be the difference between getting a claim paid or not.

What can you expect:

  • Dedicated Contact
  • One phone number with calls answered in 5 seconds - No call centres
  • Professional well trained staff
  • Loss Recovery - Our specialist claims service - View details of client claim results
  • Free Risk Audit
  • Regular Visits

We are proud to have one of the best client retention rates in the industry which we hope is very much representative of our commitment to service.

Marketing

To achieve the best cover, advice and price for your insurances relies heavily on how a broker markets your risk to insurers. Provide minimal information and no understanding of the industry issues and you will only switch insurers off and worst still end up with overpriced inadequate cover. We are confident at d2 that we have amongst the best approach in the industry when it comes to marketing your business. d2 provide:

  • Industry Sector experts
  • Full broking submission with detailed claims analysis and the very latest digital imagery
  • Full Risk Audit on all relevant risks
  • Access to specialist industry sector schemes
  • Extensive negotiation with insurers on cover and warranties
  • Unique review process - Details available on request

We take the marketing of your business very seriously as not only does it save you money on premiums but more importantly one day could mean the difference between having a claim paid or not!

When was the last time your broker spoke to you about:

when was the last time

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Reasons to choose d2

  • Industry specialist approach to your insurances
  • Part of one of the UK's largest Insurance buying groups
  • Full Financial Services Division
  • Industry leading service levels